Contact Fastin3D
Billing and product support for Fastin3D users
Last updated: February 26, 2026
Primary Support
Email: support@fastin3d.com
Location: Shenzhen, China
Response target: within 1-2 business days.
Refund and Billing Requests
For duplicate charges, failed generation billing, or subscription issues, send an email to support with your account email and order/subscription ID.
You can also review our refund terms at /refund-policy.
Data and Privacy Requests
For account deletion, export, or data removal requests, email support and include the account email used on Fastin3D.
Privacy details are available at /privacy.